a45 Privacy Policy

1. Information We Collect

When you register and use a45, we collect certain personal information that is necessary to operate your account and provide our gaming services in the Philippines. This includes your full name, date of birth, email address, mobile number, and a username of your choice. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals through GCash, Maya, or bank transfer. During account verification, we may request a government-issued ID to confirm your identity and ensure you meet the minimum age requirement of 21 years old as required under Philippine gaming regulations. We collect device and usage data automatically when you access the platform, including your IP address, browser type, device model, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines.

2. How We Use Your Information

The personal information we collect is used exclusively to operate, maintain, and improve the a45 platform for our players in the Philippines. Your account details are used to verify your identity, process transactions, and provide customer support when you need assistance. Transaction and payment data is used to complete deposits and withdrawals accurately and to maintain a clear financial record for your account. We use device and session data to monitor for suspicious activity, prevent fraud, and ensure that the platform remains secure for all registered players. We may also use your contact information to send you important account notifications, such as security alerts or updates to our policies — we do not send unsolicited promotional messages without your consent. Aggregated and anonymised usage data may be used internally to analyse platform performance and identify areas for improvement, but this data cannot be used to identify you personally.

3. Sharing of Your Data

a45 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary to perform those specific functions. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable Philippine data protection laws. We may disclose your information to government authorities, regulators, or law enforcement agencies if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of a45 or its users. In the event of a business restructuring or transfer of ownership, your data may be transferred as part of that process, and you will be notified in advance where reasonably practicable. We will never share your data with unrelated third parties for their own independent use without your explicit written consent.

4. Data Storage and Security

Your personal information is stored on secure servers with industry-standard encryption applied to both data in transit and data at rest, ensuring it remains protected at all times. We implement technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure by any party. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We regularly review and update our security practices to address emerging threats and ensure that our safeguards remain effective against the latest risks. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your a45 account and to keep your login credentials confidential at all times. If you suspect that your account has been compromised, please contact our support team immediately so we can take appropriate protective action on your behalf.

5. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable laws and regulations in the Philippines. Financial transaction records are kept for a minimum period as mandated by Philippine financial and gaming regulations, even after an account is closed or deactivated. If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or necessary to resolve outstanding disputes or enforce our terms and conditions. Inactive accounts that have had no login or transaction activity for an extended period may be subject to our account dormancy procedures, and you will be notified before any action is taken on your account. We do not retain data beyond what is necessary for the purposes described in this policy, and we periodically review our data holdings to ensure ongoing compliance with our retention standards and applicable Philippine law.

6. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012 and its implementing rules and regulations, you have specific rights regarding your personal information held by a45 that we are committed to upholding. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy document. You may request access to the personal data we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity to prevent unauthorised disclosure. You have the right to request correction of any inaccurate or incomplete personal data associated with your account at any time. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine law. If you believe your data privacy rights have been violated, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines, and we will cooperate fully with any such investigation.

7. Cookies and Tracking

a45 uses cookies and similar tracking technologies to enhance your experience on the platform and to ensure that certain features and security functions operate correctly during your session. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you securely logged in during your visit and prevent session hijacking. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur, helping us improve the service over time for all Filipino players. You can manage your cookie preferences through your browser settings, and most modern browsers allow you to block or delete cookies at any time; however, disabling essential cookies may affect the functionality of your account and certain platform features. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites outside of the a45 platform. Our use of cookies is strictly limited to what is necessary to operate and continuously improve the a45 platform for players in the Philippines.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements under Philippine law, or new platform features that affect how we handle your information. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will notify registered players through a prominent notice on the platform where reasonably practicable. Your continued use of a45 after any changes have been published constitutes your acceptance of the updated policy and its terms. We encourage you to review this page periodically so you remain fully informed about how we collect, use, and protect your personal information on the a45 platform. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact our support team directly through the platform. This policy applies to all registered players on the a45 platform in the Philippines and governs all data collected through our mobile gaming services.

Quick Navigation

• 1. Information We Collect
• 2. How We Use Your Information
• 3. Sharing of Your Data
• 4. Data Storage and Security
• 5. Data Retention
• 6. Your Rights as a Data Subject
• 7. Cookies and Tracking
• 8. Changes to This Policy

Related Pages

• Terms and Conditions
• Responsible Gaming
• FAQ
• About Us